Overview
The following Terms and Conditions (“T&C”) apply to the sale and purchase of goods between you and Jacqueline van Hoef UK. These terms do not affect your statutory consumer rights. By placing an order in our online store, you agree to these T&C. We reserve the right to modify these terms at any time without prior notice. It is the customer's responsibility to review the latest T&C before placing an order.
By visiting our website and/or purchasing a product, you engage in our Service and agree to be bound by these T&C, including any additional terms and policies referenced herein or available via hyperlink. These T&C apply to all users of our website, including but not limited to visitors, customers, suppliers, and content contributors.
Please read these T&C carefully before accessing or using our website. By accessing or using any part of our site, you agree to be bound by these T&C. If you do not agree, you may not access the website or use our services.
Any new features or tools added to the current online store will also be subject to these T&C. The latest version of the T&C can be reviewed at any time on this page. Continued use of or access to the website after changes have been posted constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services online.
We are committed to providing accurate and transparent information to our customers in compliance with Google Merchant Center policies. Please contact us at info@jacquelinevanhoef.com or info@jacquelinevanhoef.co.uk if you have any questions.
Online Store Terms
By agreeing to these T&C, you confirm that you are of legal age in your country of residence or that you have provided consent for a minor dependent to use this website under your supervision.
You may not use our products for any illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction while using our services.
A breach or violation of any of these terms will result in an immediate termination of your services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on the material on this site is at your own risk.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.
Products or Services
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to display product colours and images accurately. However, we cannot guarantee that your device’s display of any colour will be exact.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Consumer Rights: Nothing in these Terms affects your statutory rights, including the right to cancel online purchases within 14 days of delivery under applicable consumer protection laws.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Optional Tools & Third-Party Links
We may provide access to third-party tools or links over which we have no control. Your use of these tools and websites is entirely at your own risk.
User Comments, Feedback, and Submissions
If you submit creative ideas, suggestions, or materials, you agree that we may use them without restriction. You are solely responsible for any content you submit.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site containing errors or inaccuracies. We reserve the right to correct them and cancel orders if necessary.
Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate rights, to spread malware, or to circumvent security features. Breach may result in termination of access.
Disclaimer of Warranties; Limitation of Liability
Our Service and all products are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service. In no case shall Jacqueline van Hoef, its affiliates, or staff be liable for any damages arising from your use of the Service, except where such liability cannot be excluded by law.
Indemnification
You agree to indemnify and hold harmless Jacqueline van Hoef, its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms or violation of any law or rights of a third party.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
Termination
These Terms remain effective until terminated by either party. We may terminate this agreement immediately if you fail to comply with its provisions.
Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and us, superseding any prior agreements.
Governing Law
These Terms and any agreements whereby we provide Services shall be governed by and construed in accordance with the laws of England and Wales. For consumers residing in the EU or Switzerland, mandatory consumer protection laws of their country of residence shall apply.
Changes to Terms
We reserve the right to update, change, or replace any part of these T&C at any time by posting updates on our website. Your continued use of the website after such changes constitutes acceptance.
Questions about the Terms should be sent to info@jacquelinevanhoef.com or info@jacquelinevanhoef.co.uk.
Customer Helpline Worldwide: +41 78 799 22 84
Customer Helpline United Kingdom: +44 20 8040 2816
Customer Helpline USA: +1 307 410-6097
