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Privacy policy

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Last Updated: January 4, 2026

This Privacy Policy describes how Jacqueline van Hoef ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website www.jacquelinevanhoef.co.uk (the "Site") or interact with our services (collectively, the "Services")

Please read this Privacy Policy carefully. By using or accessing our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using or accessing our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or compliance with legal regulations. The updated Privacy Policy will include a revised "Last Updated" date and will be published on our Site.

1. Information We Collect

A. Information You Provide to Us

  • Contact Information: Name, address, phone number, and email address.
  • Order Details: Shipping and billing addresses, payment details (excluding full credit card numbers), and order history.
  • Account Information: Username, password, and security details.
  • Customer Support Information: Content shared during support inquiries.

B. Information We Collect Automatically

  • Usage Data: IP address, browser type, device details, access times, pages visited, and Site interactions.
  • Cookies and Similar Technologies: Information collected to enhance user experience and analyze interactions with our Services.

C. Information from Third Parties

  • Payment Providers: Transaction details to process orders.
  • Marketing Partners: Data related to interactions with our advertisements or marketing campaigns.

2. How We Use Your Information

  • Providing Services: Processing orders, delivering products, offering customer support, and managing your account.
  • Marketing and Promotions: Sending promotional emails or personalised advertisements based on your preferences.
  • Fraud Prevention and Security: Protecting against unauthorised access, fraud, or illegal activity.
  • Service Improvement: Analysing trends to improve our Site and Services.

3. Sharing Your Information

We may share your personal information in the following cases:

  • Service Providers: For shipping, payment processing, IT support, and analytics.
  • Marketing Partners: To provide personalised advertisements and promotions.
  • Legal Requirements: To comply with applicable laws or enforce our rights.

Selling or Sharing Data: We do not sell your personal data. We may share limited information with marketing partners for advertising purposes. You can opt out at any time by contacting us.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

Our Site recognises the Global Privacy Control (GPC) signal, which allows you to opt out of certain data uses. For more information, visit https://globalprivacycontrol.org/.

5. Your Privacy Rights

A. For U.S. Residents (CCPA)

  • Right to Access: Request details about the personal information we collect.
  • Right to Delete: Request that we delete your personal information.
  • Right to Opt-Out: Opt out of the sale of your personal data.

B. For Canadian Residents (PIPEDA)

  • Right to Access: Obtain copies of your personal data.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Withdraw Consent: Revoke your consent to data processing.

C. For UK & EU Residents (UK GDPR / GDPR)

  • Right of Access: Obtain confirmation and a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal information.
  • Right to Restrict Processing: Limit how we use your personal data under certain conditions.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.
  • Right to Object: Object to the processing of your data, including for marketing purposes.

How to Exercise Your Rights: To exercise your rights, contact us at info@jacquelinevanhoef.co.uk. We may request additional information to verify your identity before processing your request.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, or enforce agreements.

While we implement security measures to protect your information, no system can be completely secure. Please use secure methods to share sensitive information.

7. Children's Privacy

Our Services are not intended for individuals under 16 years of age (or under 13 in jurisdictions where applicable). If you believe a child has provided us with personal information, please contact us to request its deletion.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your residence, including the United States. By using our Services, you consent to the transfer of your information as described in this Privacy Policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us


This Privacy Policy complies with applicable laws, including the UK GDPR / GDPR, the California Consumer Privacy Act (CCPA) in the U.S., and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

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Alexandra
Online · Support